Delivery & Returns
Standard delivery to the UK and ROI is 3-6 working days and is charged at £4. Orders over £50 will be delivered free of charge. Shipping costs outside the UK will be confirmed before dispatch, and orders may be cancelled if shipping costs are not authorized.
Providing your items are in stock, we will aim to deliver your order within 6 working days. Please note – during our sale and peak periods you should allow up to 7-10 days.
Saturdays, Sundays and all Bank Holidays are classed as non-working days.
Where possible, we will endeavor to send all of your order together, however any items that are out of stock will be sent as soon as possible. Please note – you will only be charged one delivery charge per order.
If any order is out of stock, we will notify you and advise of the anticipated delivery date. International shipping charges will vary according to size and weight of order. Shipping costs outside the UK & ROI will be confirmed before dispatch. Deliveries in Europe take up to 4 weeks International Deliveries take up to 6 weeks.
In the unlikely event that your order arrives damaged or faulty or you wish to return it, you must contact us within 5 working days of receiving the parcel by email at firstname.lastname@example.org
Please note – All items need to be returned within 14 days, complete and in a reasonable condition. Personalised/made-to-order products may not be returned unless faulty. Where possible, we would ask that you return the item(s) with the original packaging. This does not affect your statutory rights.
With the exception of faulty items or goods damaged in transit, Home Made Beautiful are not responsible for return postage or the costs associated with this. Once you have contacted us, please ensure that you include the Returns Slip, and we would recommend that you obtain a Certificate of Posting in case the parcel fails to reach us for any reason.